Carpet Care and Repair

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First 20 callers only, Must be a new client! Must own home and be present at the time of cleaning.

Your friends will swear you've bought new carpet after we clean for you.
Don't be victimized by uninformed,uneducated, or downright unscrupulous carpet cleaners!

My name is Steve Heller. I specialize in carpet care, carpet repair, carpet stretching, pet urine and odor removal. My background is in carpet repair and re-stretching. I installed carpets for 15 years and I have seen almost everything associated with carpet repair and carpet stretching. I have carpeted movie sets, churches, football fields and even the inside of a two story bus. Many other local carpet cleaner's use my services for carpet repair and carpet stretching.
If you have urine odor, dog smell, cat smell, and need urine removal or odor removal please call me first. I want to be your carpet cleaner. I will come to your home or business and give you a Free "no pressure" Estimate. Every situation is very different and cannot all be handled the same way. First we will talk about dog urine. Dog urine can usually be resolved very easily. Depending on the size and age of the dog will determine the best route for urine removal. How much does the dog weigh? What is the age of the dog? Is the dog on medication? Male or female? these questions will help decide the best procedure. Best case scenario a good cleaning with a enzyme will solve the problem. Sometimes we have to get more aggressive and flush the carpet and padding for urine removal. Worst case scenario is remove the carpet wash out the dog urine, clean and treat the carpet, replace the padding, seal the floor and reinstall the carpet. This usually cost around half of replacement and we have 100% success with this procedure. Pet urine and urine odor can be very tough to remove without education. Did you know that when pet urine dries it actually crystallises and becomes an alkaline? This is why most cleaners have a problem because the think they are dealing with an acid and their alkaline cleaners have no effect on the dried urine. Odor removal is a science and without proper education it becomes a guessing game and your money is just thrown away.
Next cat urine. Cat urine is a little tougher. Because cats not only urinate but also spray. This fine mist can travel airborne and get on drapes, clothes, behind baseboards, upholstery and even up walls. Cats are desert animals so they retain more water and their urine is more concetrated along with their diet which is usually wet and contains more oil than a dogs diet. Cat urine is definitely a challenge and to remove odor usually takes a couple of visits and participation of the client. With persistence and a understanding of the challenges the urine odor can be resolved and your home can smell fresh and new again.
Dog smell and cat smell or animal odors can be removed with cleaning and putting down a topical of our premium odor neutralizer. In order to remove odor from your home first we must find the source. Dog smell and cat smell is usually from a animal being left in the home for extended periods or the animal getting wet and using the carpet as a towel or a drying surface. I can remove odor from almost any surface, with technology, education, experience and professional support.
Over 70% of our clientele live in Sandy, Draper Utah, but we serve clients from Salt Lake City to Spanish Fork and everywhere in between.

Any professional carpet cleaner you seek out should be able to provide you with a specific written quote based on their measuring of your exact home and the exact carpet cleaning needs you require. If you are seeking additional services, you should als be provided with a clear written estimate. During their estimate of your home they should ask you questions such as "do you have pet?" or "how old is your carpet?" or "are there any particular spills that you need me to focus on?" These all contribute to the specific prescription for your home's indoor health needs.

When booking your carpet cleaning job, be sure to include all the areas that you want cleaned so there isn"t any confusion or surprises on the day of carpet cleaning.

5. What training have you had?
6. Are you certified by the Institute of Inspection, Cleaning and Restoration Certification(IICRC) and will you show me your certificate?
7. What's the total price I'll be charged?

“The bitterness of poor quality remains long after the sweetness of a low price is forgotten”